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If you have any questions, please fill in this contact form, and our team will reach you back as soon as possible.

FAQs
WHERE ARE YOUR SHOES MADE?

Our shoes are made just outside of Ho Chi Minh City in Vietnam. We spent a number of months focusing on building out our supply chain to ensure we have high quality production, the lowest possible emissions and high labour standards. It is our main focus to ensure our supply chain is transparent and puts the planet at the forefront of everything we do. All of our materials are delivered to the factory by road and are sourced as close to the factory as possible so that we can minimise our emissions. We also make sure that we utilise waste from production and re-use any samples that we make.

ARE YOUR PRODUCTS VEGAN?

Yes, our products use no animal products whatsoever.

ARE YOUR SHOES MACHINE WASHABLE?

We recommend hand-washing the hylo IMPACT. Using a soapy water solution, brush the upper’s surface until dirt and stains are removed.

DO YOU OFFSET TRANSPORT EMISSIONS?

Our delivery emissions are factored in – any planetary impact is offset.

I'M NERVOUS ABOUT GETTING THE RIGHT SIZE - IS THERE A SIZE GUIDE?

Our footwear fits true to size. We recommend ordering your usual size.